Refund Policy

This policy explains how LV8ION memberships renew, how to cancel and when a refund applies. It applies to paid plans purchased through LV8ION and Whop.

Plans and renewal

LV8ION offers a free tier and monthly paid memberships, Basic and Pro. The price shown at checkout applies, in U.S. dollars plus any taxes, and memberships renew every month until cancelled. Your current plan and price appear in Settings, then Billing.

Cancelling

Cancel any time from the billing page using the payment portal, or ask us to cancel for you. Cancelling stops future charges and keeps your paid features until the end of the period you already paid for. After that your account returns to the free tier and your data stays in place. If you cancel during a period and do not use the paid features again, you may ask us to review the most recent charge.

When we refund

Monthly membership charges are generally non-refundable once a period has started, because access is available for the whole period. We will refund or correct charges that are duplicated or made after a confirmed cancellation; made without authorization, once we verify the report; for a period when the paid service was substantially unavailable because of our error; or required to be refunded by the law where you live. If you believe a charge is wrong, contact us within 30 days with the account email, date and amount. Approved refunds go back to the original payment method, and your bank controls how long they take to appear.

Before a chargeback

Please contact us first; most billing issues are fixed faster than a card dispute. If you open a chargeback we may pause the membership while the issuer investigates and provide the relevant billing records. Nothing in this policy limits a refund right that cannot be waived under applicable consumer law.

Contact

Email mail@lv8ion.com or use the contact form and choose Billing and membership. Include the email on the purchase, but never a full card number, password or verification code. You can also open billing settings to manage the plan. Last updated November 14, 2026.